I’m hitting the fan! I’m totally hitting the fan!

Only a Gordon Korman fanatic like myself would understand that phrase. Particularly if you read Korman’s book No More Dead Dogs

You would probably hit the fan too (or something along those lines) if you went through what I’ve been dealing with lately. I’m not an IT guy, I just happen to be somewhat knowledgeable in that area so of course as a generalist, I found myself knee deep in issues that needed to be sorted through at work.  Here’s where there is a lesson to be learned.

So finally we get computers but of course something has to go wrong.  That’s Jardine’s luck, another GK-ism.  Even when you get the new computers, don’t be absolutely satisfied with what has been accomplished until the software that you are transferring from the old computers will actually install on the new computers! We had purchased three Dell computers with Windows Vista Business installed on each one and after setting up two of them, we realized that Microsoft had somehow screwed us again. The OEM software (i.e. Microsoft Office Basic 2003) that was installed on the older computers were not recognized as valid on the new Vista.

The problem was not Vista. The problem was the fact that we were trying to transfer over OEM software. Because this software came with the original computer, it refused to be installed on the new Vista primed PC. Ugh.

Note to self: Don’t buy any OEM software if I own a business.

So what now? We may have to return the computers if Dell won’t let us buy the Microsoft Office Basic 2007.  That’s of course after spending five billion years waiting for the customer care call centre to actually forward calls to the right person. Thank you Microsoft and Dell for making my life that much more difficult and wasting my time.  To be continued…

A great tribute from Linux to Microsoft

Why Dell Sucks

I guess this is why Dell’s support sucks…

This fellow wrote a pretty amusing blog post about his experience.

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