Monthly Archive for July, 2007

Up, Up and Away

I will be leaving in a few days for New Hampshire with a couple of my friends.  The last time I was in New Hampshire was with my family in 2003.  We didn’t really hike, my family being primarily non-hikers, but we did see a lot of the White Mountain Region including Mt. Washington of course.  Ever since I felt the clouds rushing past me on the summit, I’ve yearned to return — but by foot rather than by car.  It’s not going to be an easy hike up, but I am persistent and this is something that I’ve wanted to do for myself since 2003.  While most people were much less enthusiastic about the idea, I’m glad that I have a couple of friends who are coming along whom I can share the experience with.

For the past month, I’ve been hiking up and down Rouge Park with my insanely heavy pack and new boots, eager to wear them in.  A lot of people wonder about the big hill that I talk about in Rouge Park (or more specifically Glen Rouge), so here are a couple of photographs that I took in order to show how big the hill really is.  I haven’t seen anyone mountain bike up the hill, but then again I don’t know if bikes are allowed anyways.

 Looking out from the top in Rouge Valley

Notice how the hill just drops down and how small the trees are down there?  Nothing compared to the mountain of course.  Nevertheless going up and down the hill got me gasping for air … tough stuff nonetheless … 

Man walking up on the hill

I really admired this elderly gentleman who hiked up the hill.  It’s not an easy task.  One time I encountered football teams using this hill for training!

No one said reaching the summit was going to be easy … next Tuesday is when we start hiking up.  Packing and gearing up right …  now …

How the Chinese Lantern Festival and Ontario Place is Failing Customers

Ontario Place’s Chinese Lantern Festival

Last year the Ontario Place opened its doors for a Chinese Lantern Festival which displayed numerous complex and extravagantly designed lanterns by Chinese Master Craftsmen from the China Colour Lantern Museum of Zigong. My family and I went to check it out and were definitely impressed by the lanterns. What we were not impressed about was the fact that a general ticket costs $25 (seniors and children $20 with children under 4 entering for free) and yet there was only a measly four or five hours to enjoy the exhibit. Keep in mind that there were two IMAX films to watch, each one an hour or so in length and the extremely long lineups for these films. Put that together with events, performances taking place, as well as purchasing some food if you’re hungry, and you barely have any time to check out the lanterns so you end up rushing around or deciding to sacrifice one thing for another.

Should I see the lanterns? Should I watch the movie? Which movie?

I said screw the movie …

This year according to the website, the schedule is as follows:

July 19 - Sept. 3, 2007 — 7pm to 11pm

Sept. 6-7, 13-14, 20-21, 27-28 & Oct. 4-5, 2007 — 6pm to 10pm

Sept. 8-9, 15-16, 22-23, 29-30 & Oct. 6-7, 2007 — 5pm to 10pm

I have heard complaints from this year’s customers about the fact that holding the exhibition from 7pm to 11pm in the middle of summer is ignoring the fact that on a typical summer day here in Toronto, Ontario, the sun begins to set at around 9pm which gives barely any time for people to walk around and admire the lanterns in the darkness of the night.

Ontario Place, why not extend the time to midnight? It is the weekend after all and you are charging people $20-25 to enjoy the Chinese Lantern Festival (emphasis: Lantern). Let people actually enjoy the lantern festival as it is meant to be enjoyed, not a rushed experience. Allow people to get the most value out of their trip to the festival. Why not?

If they’re not satisfied, word will get out (like this) and while your first time customers will continue to grow, past customers that are not satisfied will likely take a pass on it. Customers who enjoy it one year, will take the word and spread it, and they will return again with friends and family.

Forcing your customers to choose between attractions that they paid for is a bad idea.  Chances are that if given alternatives, they will choose not to return.  Sure, there aren’t really any alternatives in this case, but only considering this situation would be poor short-term thinking.  In the long-term, you want your customers to love you!

Monkey King

Me as a Cartoon

Despite my love for photography, I’ve never really liked having my own photograph taken.  With the rise of Facebook and all those other social networking or media websites, I still don’t like having my photograph posted as my profile photograph.  As an alternative, I have been seeking out websites to create animated or drawn characters of myself.  Take a look below and see what you think of the results:

 Ehren at MeeWee
Ehren in Weemee

 Ehren at Meez
Ehren in Meez

Ehren in South Park

Ehren in South Park

Ehren Simpsonized

Ehren Simpsonized

What is so great about this is the fact that there are creative alternatives to posting photographs of yourself.  It is not that I am vain or anything, but I find profile photographs / avatars rather unflattering for the most part and that if I am going to choose one image that is supposed to represent me over the Internet, then I would like more insight and depth into the creation, rather than simply a snapshot.

Now if I can only get a caricature of myself.  If anyone has other sites where I can create customized avatars, do let me know!

Two Articles that Caught my Eye

One with a cause, and the other with humour (and another cause)

The First

So let me tell you why. Designers suck because they are arrogant. The blogs and websites are full of designers shouting how awful it is that now, thanks to Macs, Web 2.0, even YouTube, EVERYONE is a designer. Core 77 recently ran an article on this backlash and so did we on our Innovation & Design site. Designers are saying that Design is everywhere, done by everyone. So Design is debased, eroded, insulted. The subtext, of course, is that Real design can only be done by great star designers. –Bruce Nussbaum

I ran across an article in Business Week by Bruce Nussbaum that points out the failures of designers and the future direction of design in general. Nussbaum points to designers who complain about how everyone is a designer now and invalidates a designer’s argument by pointing to web 2.0 (ick…) and Design Democracy. I agree with Bruce Nussbaum that many designers are quite arrogant and concerned about the increased competition, and I should also point out that many designers shouldn’t complain too loudly in comparison to photographers who have had digital photography change the industry landscape.

That being said, having been involved with design teams for the past four years, I can understand how there are some horrible ideas from people who have no sense of design whatsoever. I think there is a place for professional designers and the avid-designer. The Internet is what I view as the great leveler, flipping the market into a vastly level playing field for all kinds of people and since design is pretty much subjective … if you are a truly good and effective designer, then you have nothing to worry about. The grass will continue to grow green.

I know my style of design isn’t for all businesses and personalities so I stick with what I do best.  Everyone has their own style and should just focus on honing it.

Greener Grass

The Second

The transition to silence was immediate. All eyes suddenly turned to me, raised eyebrows all around. If you hadn’t heard my response, judging from everyone’s reaction you might think I said something outrageous like I was a male stripper or a gynecologist — but I knew the awkward silence would soon be broken by an overwhelming outpouring of computer questions. — Shaun Boyd

Reading Shaun Boyd’s post on LifeReboot.com about 10 Reasons It Doesn’t Pay To Be “The Computer Guy” reminded me of my situation at almost every workplace and school environment that I have been in.  I felt myself smirking and grinning at different points.

Like Shaun, I grew up tinkering around with technology and really never held any fear of “hi-tech” items.  I destroyed some, I fixed others.  That’s how I learned and gained experience with dealing with computers in general.  With the introduction of the web, I really have moved away from fixing and toying with computers although on the odd occasion I do teach computer classes or hold a tutorial with clients.

Contrary to Shaun, while I do get interrupted on a consistent basis, I don’t tend to mind it as long as I am getting my work done.  My primary role is internet marketing but somehow “computer guy” also gets thrown in there. I do notice that people need to experiment more and ask themselves, How would I perform <insert function/action>?  I try and encourage all computer users to overcome their fear of technology.  Who cares if we destroy it?  Will it hurt our lives?  No, and as long as we learn from it then we become better people.

Next time you’re about to ask “the computer guy” to fix something, check and see if you’re able to do it yourself.  Make yourself proud!

Trees, nature and it’s own marketing campaign

I was hiking in Rouge Park (Toronto) over the past couple of weekends including this one and I was suddenly struck by the thought that nature is one of the most prominently marketed item no matter where we go. This is likely not the most original idea, and by no means am I at all a fanatical environmentalist, but I am definitely a nature enthusiast and as I gave this idea some more thought, I realized that in front of us was one of the largest marketing campaigns that we’ve seen and most likely the longest run as well.

Pedestrians only?

Some may suggest I am stretching my imagination a little here but I would disagree by pointing at the fact that marketing despite the rather rigid dictionary definitions, is the action(s) taken to inform, promote and serve the citizen/client/customer with regards to the product that is being provided.

When we walk down the street, when we go for a swim, when we go camping, or simply when we breathe … we are using a product of nature(tm!). Of course, just like all products everyone has their subjective point of view.

i.e. I walk down the street –> spot a tree –> brain responds with a memory/fact/other –> person’s own reaction/response

Maybe a little over-simplified, but it gets the point across (hopefully). Not only do trees planted throughout the city provide a constant message to the people living within the area, the message that the trees provide changes based on the season. Just think of autumn. Now just a warning that I use the equal sign very liberally and no that does not equate to any political leaning :P

  • Autumn + Trees = Beautiful and Vibrant Red, Orange and Yellow Leaves

Sometimes we can even add on to the equation with, say … winter.

  • Winter + Trees = Potentially snow-covered trees? = Christmas

This of equation of course can be reversed or you may even consider a negative product … like smog.

  • Smog = Pollution + lack of Trees = Tree Planting Policy

My general point with all of these funky and weird equations is that nature had implemented its own marketing campaign since the beginning of time. There is of course customer immunity … do people really automatically think about nature and the trees when they walk by? Doubt that many do … with the possible exception of outdoor excursions such as hiking and camping (without alcohol).

Nature of course depends on its evangelists, people who have taken it upon themselves to push forward particular goals that may or may not benefit nature as a whole. Of course this has created a storm of discussion and debate by having evangelists of all kinds — some of them being the citizen, the corporation, the politician, the environmentalist, the activist, and the individual. Oh! Almost forgot our friends at the zoo. Everyone one of these evangelists keep nature within the attention span of the general public.

Then you have word-of-mouth, or quite often when it comes to nature … scene-of-eye (aka. the photograph). Ever since the camera was invented, the photograph has helped spread the word (sorry, scene) about nature and its beauty. Tourists love taking photographs and what better way for nature to promote itself than to pose with tourists? Some corporations even use nature stock photographs in their advertisement!

So next time you look for shade under a tree, breathe the air (or smog), kick the leaves on the ground during autumn, look up in the sky and admire those big white clouds, have a lion as a company mascot, drink a glass of water, or pose for a photograph with a great scenic view behind you … remember that you are part of a greater plan — that is … a marketing plan.

Ask yourself how you think of nature and how it is connected with everything in some way or shape. I gave it some thought and put together a word cloud to just illustrate how messed up creative my thinking really is. Make one of your own!

Nature Word Cloud

 

101 Greatest Simpsons Quotes

It’s weird that I take a look back in time and I realize I was in elementary school when the Simpsons first came on television and there are still episodes today that I have yet to see and I think there are still new ones released on occasion. I can’t say that the animated television show really captivated me during my younger years but I did relate more to it as I got older. An animated television show that manages to hold on to such a large audience and help define more than a decades worth of history definitely has some tremendous contributions with regards to memorable quotes.

With thanks to Blogzarro for compiling 101 of them, these are my top 5:

Homer: D’oh. (Ehren’s note: No other quote likely had so much impact across the world)

Chief Wiggum: Can’t you people take the law into your own hands? I mean, we can’t be policing the entire city!

Homer: Books are useless! I only ever read one book, “To Kill A Mockingbird,” and it gave me absolutely no insight on how to kill mockingbirds! Sure it taught me not to judge a man by the color of his skin…but what good does *that* do me?

Troy McClure: Don’t kid yourself, Jimmy. If a cow ever got the chance, he’d eat you and everyone you care about!

Ralph: Me fail English? That’s unpossible.

 Check out all 101 at Blogzarro’s site

 The Simpsons

Another Look at the Internet

I ran across this today and I thought it was quite amusing … another interesting look at the universe online.  Kudos to Wellington Grey for this amazing creation!

Periodic Table of the Internet

Click here to view the full periodic table

I hate trends

Yet it’s my job.  For some reason I don’t hate my job.  I despise following the masses, I much prefer creating my own path and trying something new.  But I have to admit it is important to know what it is out there and what has worked.

Bokardo.com is one of the blogs that I enjoy reading because of its blend of perspectives between design and marketing.  In reality, everything is marketing because regardless of what we are specifically doing … we are marketing.  I also don’t like the fact that I will have to state that life revolves around marketing.  The fact that I am stating this makes me gag.  Some may suggest it is economics but in my opinion, economics is the study of the cause and reaction which are taken from the impact and consequences of marketing (simplification, I know).  Bokardo.com has a great blog post about What Do People Talk About? which mentions Guy Kawasaki’s post about next-generation marketing and a book called Beyond Buzz:  The Next Generation of Word-of-mouth Marketing (look at that, already marketing…).

Bokardo.com and Guy Kawasaki both list the 9 major themes from this book so I won’t bother listing them here.  I do find it interesting that marketers (and humans in general) will always attempt to label describe human behaviour with such simplicity.  So that at the end of the day, I ask myself … are we sheep or are we sheep-ish?  Regardless, as I stated in the beginning, it’s my job to understand this stuff and I would agree with Joshua Porter of Bokardo.com that the themes listed in the book are overused.  I must also point out that these 9 major themes appear overused because they have been simplified and because they are simplified, they are now technically overused reasoning.

This brings me to what I really want to discuss and that is Buzz Canuck’s 1% Army blogging tournament.  I actually didn’t really want to get into this, but I figure I should have some fun with blogging and experiment with marketing ideas.  Then again, I hate trends.  The idea is to blog as usual and submit your best posts against other blogs to be evaluated.  We’ll see how this crazy little cog does eh?  Maybe I will survive this trend.  It should be fun to participate with fellow Canadians who blog about marketing, social media, design and digital creations.




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