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	<title>Comments on: How the Toronto Transit Union Failed their Customers</title>
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	<link>http://www.onelittlecog.com/2008/04/26/how-the-toronto-transit-union-failed-their-customers/</link>
	<description>Making a Difference that is Greater than the Sum</description>
	<pubDate>Fri, 10 Oct 2008 22:32:05 +0000</pubDate>
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		<title>By: Ehren</title>
		<link>http://www.onelittlecog.com/2008/04/26/how-the-toronto-transit-union-failed-their-customers/#comment-265</link>
		<dc:creator>Ehren</dc:creator>
		<pubDate>Sat, 26 Apr 2008 20:27:07 +0000</pubDate>
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		<description>Yes! I actually read Steve Monro's blog every so often but I did not notice his new post about local 113.  Thanks for the heads up!</description>
		<content:encoded><![CDATA[<p>Yes! I actually read Steve Monro&#8217;s blog every so often but I did not notice his new post about local 113.  Thanks for the heads up!</p>
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		<title>By: Erin</title>
		<link>http://www.onelittlecog.com/2008/04/26/how-the-toronto-transit-union-failed-their-customers/#comment-264</link>
		<dc:creator>Erin</dc:creator>
		<pubDate>Sat, 26 Apr 2008 18:06:41 +0000</pubDate>
		<guid isPermaLink="false">http://www.onelittlecog.com/?p=333#comment-264</guid>
		<description>I actually didn't even know about it until today--shortly before I read your article--when I was reading one of the many, many threads about the strike. :)

and I agree--it's far too small a step!

do you read http://stevemonro.ca? he wrote a great post about local 113 today.</description>
		<content:encoded><![CDATA[<p>I actually didn&#8217;t even know about it until today&#8211;shortly before I read your article&#8211;when I was reading one of the many, many threads about the strike. <img src='http://www.onelittlecog.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /><br />
and I agree&#8211;it&#8217;s far too small a step!</p>
<p>do you read <a href="http://stevemonro.ca?" rel="nofollow">http://stevemonro.ca?</a> he wrote a great post about local 113 today.</p>
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		<title>By: Ehren</title>
		<link>http://www.onelittlecog.com/2008/04/26/how-the-toronto-transit-union-failed-their-customers/#comment-263</link>
		<dc:creator>Ehren</dc:creator>
		<pubDate>Sat, 26 Apr 2008 17:30:52 +0000</pubDate>
		<guid isPermaLink="false">http://www.onelittlecog.com/?p=333#comment-263</guid>
		<description>Thanks Erin! :)   I will update the post.  I had no idea that existed and when I searched for information on ATU Local 113 or Toronto Transit Union with Google, I never saw that website.  Interesting eh?

I find many arms-length government agencies and/or public organizations attempt to interact with the public but put in very little effort.  The website WeMoveToronto.ca is a good example of that.  Not badly designed  but it is much too small of a step to "show" that they're doing something but not actually trying to communicate with Torontonians.  It also has very little about the sudden strike which does not impress me.</description>
		<content:encoded><![CDATA[<p>Thanks Erin! <img src='http://www.onelittlecog.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' />   I will update the post.  I had no idea that existed and when I searched for information on ATU Local 113 or Toronto Transit Union with Google, I never saw that website.  Interesting eh?</p>
<p>I find many arms-length government agencies and/or public organizations attempt to interact with the public but put in very little effort.  The website WeMoveToronto.ca is a good example of that.  Not badly designed  but it is much too small of a step to &#8220;show&#8221; that they&#8217;re doing something but not actually trying to communicate with Torontonians.  It also has very little about the sudden strike which does not impress me.</p>
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		<title>By: Erin</title>
		<link>http://www.onelittlecog.com/2008/04/26/how-the-toronto-transit-union-failed-their-customers/#comment-262</link>
		<dc:creator>Erin</dc:creator>
		<pubDate>Sat, 26 Apr 2008 17:10:59 +0000</pubDate>
		<guid isPermaLink="false">http://www.onelittlecog.com/?p=333#comment-262</guid>
		<description>you're missing http://wemovetoronto.ca which isn't much better, but it is still a  step up in terms of communication &#38; news updates. there's a (non-RSS) newsfeed and a feedback form...</description>
		<content:encoded><![CDATA[<p>you&#8217;re missing <a href="http://wemovetoronto.ca" rel="nofollow">http://wemovetoronto.ca</a> which isn&#8217;t much better, but it is still a  step up in terms of communication &amp; news updates. there&#8217;s a (non-RSS) newsfeed and a feedback form&#8230;</p>
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