Monthly Archive for September, 2008

Sometimes I feel like the dog …

I can keep trying to communicate initiatives or converse about ideas with clients but it just doesn’t seem to get through. Thank goodness for things like, sleep, and the next day.

Hat tip: PeeperLicious for pointing out the Calvacade which might I note, is a good online marketing campaign.

This Week’s Dose of Inspiration - 20080928

Of all the week’s that have come and gone — the past week could probably be ranked as one of the most turbulent and toughest for me simply because of daily circumstances that are beyond my control. My week just wouldn’t be fulfilled without a few drops (or waves) of inspiration.

I use a lot of different content management systems these days. However, I use Wordpress … a lot. I remember my first step into publishing a webpage, oh … way back when HTML pages with everything centered on to the page were prominent. One of the things I always wanted was an online publishing system that would be simple enough for anyone to make use of (without requiring a substantial amount of technical expertise) but also allow for people to customize the way it worked and presented content. Over 10 years or so, I’ve had the opportunity to see so many types of content management systems spring up but it has really been the idea of a blog and the Wordpress platform that has had such an enormous impact on the way we communicate. I was just surfing around and happened to notice a video that Matt Mullenweg had posted on his blog.

I like Wordpress

Going off topic for a second — I often remind friends and family that everyone’s selling something out there whether it may be an idea or a more tangible item like a product. What I like to ask myself is whether or not the idea or product has created a ripple effect in the world that will help others. It’s easy to believe that something we create will change the world, but what’s the impact of that change? How does that genuinely help others?

Back to the video that Matt had posted — an introduction to Glenda Watson Hyatt, The Left Thumb Blogger. It’s good to see the genuine impact of those many small yet substantial steps that the many people involved with Open Source initiatives and Wordpress, have made. It’s inspiring to see the opportunities that people around the world have created together for others.

Could My Spine Tell a Story Like That?

Nina Katchadourian’s storytelling via book spines was quite a fascinating discovery via twitter. I know of book covers for series tend to carry a design that cross references the different individual titles but I wonder if marketing departments will ever try to tie together the copy on book spines in a manner that can summarize the plot or topic? The different

I’ll have to try one myself sometime when I can figure out how to work in the overwhelming number of books I own by Gordon Korman and John Steinbeck.

Everyone can be a Hero

I grew up watching cartoons (like many kids in North America have) and the idea of heroism. Although one of my favourites continues to be Osmosis Jones, a white blood cell.

Fun and humour aside, a very important talk that everyone should really watch is one by Philip Zimbardo who led the Stanford Prison Experiment. I should warn that there are some pretty graphic scenes in this talk (below) so it may not be suitable for everyone. While Zimbardo emphasizes that it is the “system” that is flawed and that to prevent future atrocities, we need to inspire future generations to strive to become the everyday hero sans the super abilities and power; I think we need to accept the fact that what we do isn’t always good or bad but rather can often be both good and bad depending on how we look at the consequences and impact. Sometimes we are being influenced and other times we are influencing — I think the following quote summarizes how we should potentially make a decision:

“Do not accept anything by mere tradition. Do not accept anything just because it accords with your scriptures. Do not accept anything because it agrees with your opinions or because it is socially acceptable. Do not accept anything because it comes from the mouth of a respected person. Rather, observe closely and if it is to the benefit of all, accept and abide by it.” - The Buddha to the Kalama People

One of the possible outcomes of inspiring children to become everyday heroes is potentially an eventual change in the way we do business. There are still so many products out there and the goal has always continued to be sell, sell and sell. In my opinion, we need to do better than that — something greater.

Another Commencement Speech

I had no idea who David Foster Wallace was until Avinash Kaushik pointed out Wallace’s commencement speech at Kenyon College in 2005 on learning not just how to think, but learning how to control how you think.

“The really important kind of freedom involves attention and awareness and discipline, and being able truly to care about other people and to sacrifice for them over and over in myriad petty, unsexy ways every day.” — David Foster Wallace

Whew! That was quite a bit, but I guess makes up for the past couple of weeks when I wasn’t around.

Leaping Through Time

No, not quite Quantum Leap although I did love that show.  I normally don’t tend to comment on adaptations of novels but this was quite different because it was not only turned into film, but also a live television series, Manga and anime.  I just so happened to stumble across it while flipping through my RSS feeds.

Interesting trailer although it really doesn’t give me much to work with.  Technically the anime film is two years old but since it took a year for it to migrate over to North America, it’s really only one year.

I’d recommend anyone interested in reading about the history of the novel, The Girl Who Leapt Through Time (Toki o Kakeru Shōjo) to check out the article on Wikipedia but beware of spoilers…

In the meanwhile, stop and view the trailer.

What’s most interesting about all of this was how I stumbled across this.  I wasn’t even looking for it.  More on that later.

The Politics of Lining Up (for a Bus)

Every day I typically start my journey to work via public transportation by waiting for a bus.  I also end up my journey homeward bound by waiting for a bus.  I guess after watching people line up to get on the bus, my mind begins to look for patterns.

Who knew that when waiting for the bus — I’d discover that the process of lining up is really somehow a very complicated process?  Again, just like my analysis of how we sit on the subway, this is by no means academic — I just have an odd tendency to over analyze what some may consider pointless matters.

The Priority Sequence

If we rationalize the process of trying to step on to the bus we arrive at these two basic priorities.

1. The primary goal of lining up = To get on the bus (pretty simple eh?)

2. The secondary goal of lining up = To get a seat (If possible, most people prefer sitting)

With the assumption that there is a consistent flow of buses arriving at each bus stop on route, most people regard the secondary goal as their first priority.   For most bus riders, the secondary goal only evolves into a lesser priority when there is a large line up (or mob) at the bus stop, and we arrive at the conclusion that the bus hasn’t come along for a while.

While there are no particular markings on the bus platform, anyone who has taken the bus before will generally know where to stand.

Where’s the Line?

That said, it’s always interesting when people will insist on creating their own line.  While there is the rare person who might speak up, generally the people who are lining up don’t seem to say much while expending their energy on giving the death stare to the individual who created their own line.  Unfortunately the person who created their own line typically wields an immunity to those stares and simply ignores them.

The common consequence is that someone from the line breaks the original formation and joins the new line or someone coming from outside the situation who does not yet recognize the circumstances arrives.  This person most likely will notice the shorter line and of course, will join that one thus making it legitimate.

A typical bus has two rear doors thus allowing for two lines. However you arrive at a platform with people waiting in only one rear line. Would you start the second line?

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Of course there are those cases when I arrive to find more than two lines forming for the rear bus doors (only two doors are available).  Usually a line or two has been developed according to social standards and some sort of heretic has decided to rebel against society by starting up a third line.  One usually finds that there is a quiet murmur in the crowd and one would gradually notice the rise in tension in the atmosphere as the bus arrival is notably at hand.

Although there is likely to be some finger crossing and perhaps even a little bit of prayer reciting, the ability to predict where the bus will stop (and thus determining where the door will be located) is rather difficult and sometimes requires looking for some type of marker on the platform — even a scratch on the cement or a piece of old gum stuck to the ground.

Are You the Line? Or Am I?

The worst and by far, the most interesting situation, is when lines evolve into mobs.  It frequently becomes an every-person-for-themselves type of situation and the line fails to form.  Although some resort to pushing and gentle nudging, people are able to peacefully get on to the bus.  What is interesting about the mob is the development of what I consider, a personality type-based line up.

It isn’t necessarily a line up yet it is!

There are two possible outcomes that I can think of.  One is where individuals of a particular personality will zig zag or push through the mob of people to get on the bus (above).  This case can also occur when there are groups of people that are associated (i.e. family).  There is a possibility that this can incite a riot or some form of conflict if bystanders of a different personality feel strongly enough to block the way.

The Layered Effect

Alternatively, the other is where the mob turns into layers of personalities.  This situation seems more likely to occur when a bus stops in a position that is unexpected causing a rush.  Personalities that are more aggressive are more likely to get to the doors first and those who may be less aggressive/assertive or patient are likely to be on the fringe.

In the Running

Now that we’ve identified the different circumstances, we can move on to identifying the different candidates.  There are many but here are some of the more prominent ones:

The Liner Upper: Quite self-explanatory.  This candidate is disciplined and will follow the conduct code of The Order.

The Elbow-power Pusher: Skilled at nudging, pushing, and shoving — this candidate has the ability to maneuver to the forefront of a messy line formation.

The Space Invader: Obviously has no issues with personal space.  This candidate enjoys standing extremely close to others and is very protective of their spot/position in the line or mob formation.

The Fence Sitter: A rather indecisive individual, this candidate can rarely decide upon which line they should stand in so instead they wiggle or hop back and forth between the two lines if possible until a decision is forced upon them when the bus arrives.

The Inventor: A rather creative candidate, he or she enjoys randomly initiating the formation of a line wherever convenient.

Patience is still pays

What about the people who are patient?  Don’t worry, I didn’t forget about them.  The funny thing about the people who are patient is that they are unexpectedly rewarded for their control over themselves and the circumstances.

You ask how?

Those who are patiently typically devise a different way to get home if they find that lining up is not providing any sort of positive result.  With patience, these people manage to get on to buses that tend to be less crowded and are more likely to acquire themselves a seat.

So …

Where do you stand?  How do you approach the line up?

Pizza, Wings, and a Story of Redundancy

Every summer (sometimes more frequently) my family enjoys travelling into the U.S. to perform the ritual that Canadian retailers just love to hate and consumers absolutely love — cross-border shopping at those renowned outlet malls.

I won’t get started on the rather horrid amount of consumption that takes place.  That will be for another blog.  What I did find interesting was the conversation surrounding Canadian vs. American outlet malls.  My mom’s a pretty savvy shopper (in fact, she’s the only shopper in my immediate family) and I asked why not just go to the Canadian outlet mall?  Her answer was simple and concise:  The stuff they sell there [the Canadian ones] is substandard in quality and typically older in style.

Off topic:  Ever wonder?
Just a random thought that came across my mind while I was dragging my heels during my typically painful journey across what is referred to as an outlet mall. Are you ever in the situation where you don’t know where the deals are? Well after observing people at two outlet malls this past weekend, I’ve noticed that surrounding particular stores are groups of men standing or sitting around with blank looks on their faces. After waiting between 30 minutes to an hour, there is a small family reunion. I have a feeling that those stores may just be the ones with the deals :)

What surprises me is that no one has thought of doing something for the many men and women who are standing or sitting around waiting for the avid shopper to return.

Wow.  Way to go Canadian retailers.  People cross states or countries and great distances to arrive at these American outlet malls — my mom won’t even bother going to a Canadian retailer anymore and it’s only a 15 minute drive away.  I won’t even bother going to a retailer anymore, I order online (internationally thank you … thank you).

After conversing with my dad about Canadian retailers (quite the relevant topic) while waiting for my mom to finish her shopping expedition, I’ve arrived at two thoughts:

  • With cross-border competition and the Internet, Canadian retailers still rely enormously and depend on impulse and lazy consumers who don’t bother or want to compare prices with other places.
  • Canadians must love paying for convenience.  What’s wrong with us?

While you may think I’m taking this opportunity to bash Canadian retailers, you’re right — I am because I think both consumers and businesses need to smarten up.  On the other hand, I also wanted to show a small long-time family-run business has continued to thrive in a pure competition environment.

Almost a little more than a decade ago (I’d be 17 at the time) my family was on the road and in Niagara Falls, New York to perform the cross-border ritual when we ran across a pizza and wing place.  Sure, we had plenty of places to choose from but com’on, Pizza Hut?  Pizza Nova?  So many other chains and pizza places –  lame…

Instead my parents decided on a place called Buzzy’s.  It was a very tiny place at the time but not too recently they’ve been renovating and slowly growing their business.  All I have to say is that I have never ever seen that place empty before.  They have some of the best “Buffalo style” chicken wings and pizza I’ve tasted in the U.S.  In fact, my family makes it part of the cross-border ritual to stop off and join the mob that’s waiting in line to enjoy Buzzy’s pizza and wings.  After 10+ years, I know that when I’m going to Buzzy’s, I’m going to get long lineups and awesome food.  It’s part of the experience when I travel through the Buffalo, NY area.  Same with so many other people who are travelling through.

Not the best looking building, but the food is good!

Is there any business you know of that creates that sort of impact and is thriving?  Repeat (and ecstastic) customers from other countries and provinces/states for years?

What makes them different from the rest?

One Day Pass to Go - Thanks

I wasn’t expecting it. I was just walking to the turnstile at the subway station to deposit a token to get in when all of a sudden a man came running towards me yelling stop repeatedly and that I shouldn’t deposit a token.

~ Okay. So I paused and stared in confusion at the man running at me.

He finally arrived at the turnstile and handed me a TTC day pass.

~ Still staring at him in a combination of awe, confusion and plain dumbfoundness [if that word exists].

Told me that I needn’t pay him back and that he was done with the TTC day pass so I could make use of it.  Then he waved and walked off.

~ Cool!  Well.  Thanks again mister.  Now to pass it on…

The Latest Blog Day Post

I just decided to dub this post the latest because I’m sure by now those who intended on participating in the Blog Day festivities have done so already!  My excuse is that I just got back from Ohio — I blame the Rock and Roll Hall of Fame for making me stay there for so long, and my mom’s excessive shopping.  Lucky for me, she doesn’t read this blog :)  Actually neither the Rock Hall or my mom has anything to do with this.  The true story is that I was away and when I came back, I checked out Shey Smith’s blog (as I regularly do) and found out about Nir Ofir’s initiative — Blog Day 2008.  I’m skipping a few steps that were outlined in the instructions but what the hay … I’m already late!

When I run across blogs I typically look for something unique about them that really invites me to partake in the conversation.  A lot of blogs tend to be a one-way street (i.e. probably mine, because of all the ranting) and there are many that are thriving realms of conversation, but there are also many that don’t necessarily need to be literally a two-way conversation in the comments section.

Here are 5 Blogs that always provide me with inspiration, and really everyone should check out:

Rands as Repose:  He doesn’t blog frequently but when he does, the world has the opportunity to re-think how things are done and maybe, just maybe how things can be improved.  Okay maybe only I think that.  Rands writes some extremely insightful and detailed articles on management and tech life.  One article that I think everyone generally loves, and that I always point to is The Nerd Handbook.

YongFook:  This guy doesn’t blog frequently either.  In fact he believes the blog is dead.  What he has instead is a pure lifestream.  But then again, he still blogs — in some sense.

So Misguided:  More likely to blog than YongFook and Rands, this blog is powered by internet marketer Monique Trottier who is well acquainted with the Canadian book publishing industry. I always enjoy hearing her perspective on issues surrounding the book industry and her take on different events or new technology.  Posts ranging from books to technology, pretty good eh?  I have to note the heavy presence of Harry Potter :)  [Yes I admit I'm not a big fan...]

hughmcguire.net: A good thorough dose of philosophy, ideas, and technology — at least good for me!  I generally enjoy reading his take and opinion on the various newsworthy and off-beat items he decides upon ranging from Marc Garneau’s website to how the book industry needs a shake-up [wow, don't get me started on that one!].

Ke5ter.com:  Nathan W. Kester has an awesome blog.  That pretty much sums it up.  The fact that he ponders about various topics without resorting to long winded ranting like I do simply illustrates how much better he writes.

I know Blog Day asked for five blogs but since I was a day late, I figured I’d add a sixth.

Mara Triangle Blog:  No one should go a day without reading about what Joseph Kimojino and his fellow rangers do at the Mara Triangle

Thanks to Shey once again for pointing me in the right direction.

Blog Day 2008




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