Archive for the 'applications' Category

Steps Toward Social Simplification

I’ve been thinking for a while that there are waaaay too many social media / web 2.0 sites springing up. While many people group web-based applications with these sites, I distinguish these sites from social media / web 2.0 sites because I regard web-based applications as a little more focused on a task.

Social media / web 2.0 sites focus on human interaction with one another and after reading blogger and web designer Shey Smith’s post on why We Need Social Media Interpreters, Not Evangelists, I thought that I would point out my perspective from an online marketer’s standpoint or perhaps just marketing in general. I don’t necessarily consider myself an evangelist as Shey points out, but I do take on some aspects of evangelism by promoting the use of particular social mediums for marketing purposes. At the same time, I also do a lot of what Shey points out as interpreting.

Part of my job (and probably a lot of it) involves tracking and monitoring online trends. Sure, management hears about Facebook and blogs all the time in the mainstream media nowadays but they still do not necessarily understand the underlying basis for all of these mediums — they are still trying to catch up with classic question of: How does the internet impact our business model?

So what do I do? I act as a filter — in fact that’s how we all act more or less to some degree. I don’t need to tell them every bit of detail about the Internet and social media. Most of the time, people tell me to stop talking because their head is hurting from all the information!

5 Questions I Ask Before Telling Management About (Yet) Another Web 2.0 Start-up

1. Would any user would even bother with this?

2. Is there something else out there that does just as good or a even better job?

3. Is there a point for any business to get involved?

4. How? How? and Really … How? I want steps outlined.

5. Is it simple enough?

This is really just touching the surface of the whole issue but I guess my question about simplicity is focused on the general purpose. Just as web-based applications exist for a purpose, what is the purpose of social media / web 2.0 sites? Human interaction is the reason I often receive.

I hear review after review of social media aggregators such as friendfeed and socialthing! The purpose of these sites are to bring together all of our social networking data into one place but from what I can see after I begin simplifying the whole idea down to its underlying role — these sites do exactly what almost all other sites already do — draw data from other social mediums and place it on their own. Everyone is trying to become a social media aggregator! The only difference is in presentation and interaction of that data. Aside from early adopters like myself who may leap from one site to another, I don’t see how that helps most users who remain on a few.

Image from Dion Hinchcliffe

The only aggregator of a user’s online social networking data should be the user, not another web 2.0 start-up. I’m mainly pointing at the failure of social aggregators to actually do something useful, but if you want to read more about them, Dion Hinchcliffe has a very thorough article on social aggregation online.

Emphasis on Consumer Control (aka. The USER)

Those who regard social media aggregators as the key to dealing with the problem of so many web 2.0 sites are seriously mistaken. The whole social web/2.0 idea was never about the centralization of data, it was about decentralization and sharing. I think human interaction is a lot more complex and that the social media aggregators are not focusing on those linkages, but rather the the information and data that is flowing from these people through different social mediums.

The first step towards social simplification is data portability. While not the ultimate solution, I think it is important for any user to be able to take his or her data with them and decide what to share or not share — it is integral to any social medium and it will be a defining point for the marketing industry.

The next step is for everyone to have their own “website” where they can define themselves online. The public policy side of my brain (from working in government) asks … does that mean all citizens have the right to an online presence of their own? With data portability — I think the possibilities are available.

At this point you maybe wondering, “And how does the topic of social media interpreters relate to social media aggregation?” — simple: as individuals, we are the aggregators and we are the filters and we are the interpreters. If we want to control our lifestream, it begins with where we decide to interact. If you are a web worker like myself, our lifestream begins on our own website or blog. Forget the aggregators, what better system is there than one that is open source and that you can completely customize on your own?

Now the major question would be: HOW can we help people who aren’t as web-literate to do the same?

5 Tips for Presentation Inspiration

I can’t count the number of times that I have been to conferences where presentations have been boring and people get restless. I don’t care what topic you may be presenting but if you stand up in front of a crowd and they are listening to you, you are held responsible for their mental wellbeing. Does that not make sense?

The Ultimate Presentation Formula (courtesy of simple algebra)

Mental Wellbeing = Interest + Enthusiasm - Drowsiness or Sleepiness - the “I don’t care” factor

1. Know your material inside out, outside in, backwards forwards, forwards backwards, right left, left right, diagonally, three-dimensionally, and so on and so forth. Pretty much you should know this stuff so well that you dream about it in your sleep.

2. If you have a multimedia presentation, don’t you ever ever EVER read from your presentation slides. Please stop mocking me — I can read too you know? Why am I here 8:30 in the morning listening to you read to me? If I wanted a bedtime story, sure I guess that works.

3. Be unique. I’m shy. I’ll admit it. But even shy people have their unique style to presenting. Do you love what you are talking about? Are you enthusiastic about it? Do you want to make a POSITIVE difference (not just any difference) in the lives of those you are speaking to? No one’s boring when they love the topic they are talking about.

4. Interact with the audience. There are phenomenal speeches that don’t interact with the audience but when you interact with the audience, you change the atmosphere around you and the people who are listening to you. No longer are you talking to them because you are now talking with them. Make sure you understand your audience and their needs and wants.

5. Practice until you can make your presentation in 50 different ways or more! Why? Because there are so many variables that may occur and it helps you re-learn and recall what you know in a different manner. This means there is a much smaller chance that something may knock you off guard and that you are as solid as possible in your presentation.

Oh yea … don’t use notes. At the very most, you can have an outline of what you are going to talk about. Why? Because you will be more likely to use the notes if you know you have them with you.

The people at VideoJug made this great video on How to Deliver an Oscar Winning Presentation. It’s decent…but it gets the point across at least.

Resource: Rands In Repose has an awesome blog posting on developing your presentation. I’d highly recommend reading it and Rands also highlights many of the points I made earlier as well.

Presentations have the power to change a person’s opinion or simply feel like they have wasted their time. Think of a good movie and a bad movie you’ve watched. It’s likely a very similar feeling except now with presentations — you hold the key to change.

Isn’t that brilliant?

Update: Check out Presentation Zen for tips on how to utilize Powerpoint effectively in different ways. (thanks to Melanie McBride)

Are You Googleable?

Companies, businesses, organizations and governments spend millions (perhaps even billions) of dollars trying to ensure that you can find them on search engines (namely Google).  The whole idea of being searchable (def.  ability to be found) has created a new industry of professionals specializing in search engine optimization.  Now I have my reservations about the tactics and strategies used but as long as a good informative webpage that is useful to people can be found, then I am satisfied.  Nevertheless the battle to be at the top of the search engine results remains a controversial matter to me.

But are you Googleable?

The matter of being able to be found is important not only to organizations, but to individuals now.  I’ve long advocated to my friends to ensure that they can be found on the Internet only to be ignored.  The argument typically being — “I want my privacy and it seems creepy that people can find me.”

True — the era of search engines (notably Google of course) has created a new way for employers to find out about potential candidates before hiring them.  This of course can seem both good and bad but to people who complain about privacy and then turn around and have a personal blog and photos available for public access — have you forgotten that the Internet is a public space?

Keeping in mind that the Internet is a public space, it is vital for everyone to make claim to their online identity.  Claim it and define it as you wish, but keep in mind that it is important to draw the line between private and public.

Chad Sapieha wrote a great piece for the Globe and Mail about one’s Google Reputation and employment prospects.  It doesn’t only stop with Google, there’s that whole social media realm too so take control of your online identity and shape it appropriately.

After all, you are marketing yourself :)

Nifty Music Search Engine

Well, I can’t use Pandora anymore ever since the copyright enthusiasts ensured that internet music radio stations weren’t able to broadcast beyond the United States.  Really a shame.

My alternative now?

Last.fm  — but it’s okay, I still enjoy Pandora more.

I ran across something new today that is more of a search engine for music called Songza.  Unfortunately it doesn’t recommend music to you but something good about it is that you can search for whatever song you may happen to be in the mood for.

I only wish that I could purchase a track through Songza rather than merely an album which is listed through Google Products.

Check it out!

A Great Plugin for Firefox - Read It Later

I surf around a lot and I literally consume information. Unfortunately I just can’t keep up with reading everything so quite often I rely on Fave.com or del.icio.us to keep the sites I’d like to read on tab but I usually end up forgetting about them. Chris Garrett of chrisg.com just recently posted about a plugin for Firefox called Read it Later where you can keep track of stuff you’d like to check out later in the browser.

Sounds pretty good to me!

Now You Know Website - Online!

Well, it’s finally done — this week’s challenge. This was something that I had to do for work. About one and a half days (probably less due to # of interruptions) from concept to final creation with lots of interruption and other issues (non-website related) to deal with at work. NO tables — only CSS although it was a pain getting IE 6 to work until I finally let it simply sit on the left hand side of the browser. From what I can tell so far, Safari, IE7 and Firefox no problem. Only need to add a little form and it’s finito! Have another one coming up soon! According to warpedvisions.org’s ultimate flow chart concerning websites — this ranks as web 2.0 fluff — as it was meant to be. Let me know what you think.

Now You Know Website

Tools: Fireworks, Photoshop, XHTML, CSS

Going Beyond Good Customer Service

It is very rare that I find a company that I am loyal to but the folks at Smugmug have yet to give me a reason not to be. Not only have I been a loyal customer of about 2 years (more or less), but I am a customer that consistently recommends them as a photo sharing service to anyone I know. Not everyone listens to me but that’s beside the point.  Despite the fact that I pay more for a subscription with them than I would have if I went with any other photo sharing service out there, they have been able to constantly remind me that going with them was a the BEST decision. To provide a quality product is standard, same goes for the service, but to give your customers reminders and new reasons why choosing and sticking with them was the BEST decision … that is going beyond good customer service.

Recently the folks at Smugmug began to offer free camera straps and stickers. I didn’t really need the stickers or have any place for them so I just requested a camera strap.  I wasn’t sure if they had enough but I would not have even minded to pay for one!  My reasoning was that I’d rather carry around my camera promoting Smugmug than the signature Canon EOS Digital logo. You might ask, “Aren’t I loyal to Canon?” Not quite, I think Canon has manufactured and designed a great camera, and I think their cameras and lenses are superior in technical specifications to other manufacturers but ultimately the loyalty that I carry is to the product, not the company and the people working at the company.  I would recommend specific cameras to different people, but in general I don’t feel the urge to go out and tell people to buy Canon.

Recently Smugmug sent me the camera strap, and it gave me yet another reason why I love them — the camera strap was absolutely more comfortable than the common strap that comes with the pricey Canon SLR camera. Now that is going beyond good service and simply responding to your customers. It’s about identifying things that your customers may not notice or be aware of in the present, but would definitely appreciate in the future. Take a look at my own Smugmug gallery.

Smugmug Strap

The new smugmug camera strap (photo courtesy of Smugmug)

Disclosure: The links to Smugmug in this post are affiliate links with my referrer code (RbSbhKjJlwh4k) — yes I will receive commission and yes you will receive a discount by using the code or link.

Some Squirrel Marketing

Have you ever noticed how mainstream media, animated movies, have embraced and promoted the personification of squirrels? Of course they are nearly adored in all parts of the world … I am sure some may consider them larger rodents. Nevertheless … the cuteness of the squirrel never ceases, particularly with photographers. Tourists come to Canada to run around chasing after squirrels, trying to photograph them. Does that mean we should start promoting Canada as a squirrel-filled destination rather than only focusing food, culture, and the CN Tower? Well one little town in Ontario has done so — Exeter has been promoting that they have white squirrels.

Even the squirrels know that a little marketing on their behalf won’t hurt!




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