Tag Archive for 'analysis'

Top 5 Spots on a Subway: A Glance at How We Sit and Stand

The timing of this has nothing to do with the upcoming TTC strike, I’ve been pondering about how people behave on the subway for some time and this was really good coincidental timing.

By MovingGraphics.ca

Interior of TTC Subway Car Graphic by MovingGraphics.ca

I’ve always been curious about how and why we sit where we do on the subway. So I decided to take the time to observe myself and others and see how we behave — perhaps even speculate on why. This is by no means academic or scientific (so don’t expect accuracy!), but rather an amusing look at our own habits as we commute.

TTC Seating PriorityI’ve analyzed how I sit and stand, determined my reasoning:

1. This is the top-of-the-line seat. This type of seat would be at the top of my list. Why? I like to sleep on the subway and there’s nothing worse than people bumping into you as they are moving past you while you are trying to get some shuteye. There’s plenty of leg space as well so your legs aren’t as cramped.

Pros: Sleep. Sleep. Uninterrupted Sleep. Maybe read on the rare occasion. Some allowance for personal space. Very good leg room! You can actually stretch!

Cons: Sitting next to you maybe… some inconsiderate bulky commuters. Commuters who like to knit and swing their elbows outwards. Commuters who like to dig into their bags and simultaneously maneuver arms into your sides causing you to jump — esp. if you’re ticklish. Commuters who like spreading apart their legs or pressing their leg up against your leg — sometimes even bouncing the leg (please just stop).

*****

2. When my top choice is out, I turn to corner seating where I can keep out of the way from the folks who like to stand really close and have their bags swing at me.

Pros: Potential for uninterrupted sleep of course. Possible reading time.

Cons: Similar case to number one. Only less leg room for stretching and increase chance of someone jabbing you with their elbow.

*****

3. If number two just ain’t happening, then I guess I’ll have to settle for the somewhat hazardous seat (especially when dozing off). It is pretty ideal for commuters who like to read. This is often the case when I am commuting home.

Pros: Some potential for sleep or reading. Good when exhausted after long day. Easier to exit subway car.

Cons: TTC seats tend to be small. To be considerate to neighbour, usually sitting on half to three-quarters of seat to leave some personal space. Commuters with free-swinging bags, large backpacks, or newspapers tend to like to stick really close to the pole where they hold on (also close to you). Be aware of the odd object bonking you on the head.

*****

4. If the middle-outside seats (#3) aren’t available then I may just settle for the end-of-the-car-outside seat. I prefer not to take these as people tend to like to lean against the door at the end of each car and your personal space is somewhat compromised.

Pros: It’s a seat. Enjoy it. Sleep, read, whatever. Decent leg room.

Cons: The occasional commuter who leans against the edge of the door at the end of the subway car sometimes decides to spread their newspaper on your head.

*****

Standing Density within a Subway Car

Looking at Standing Density in a Subway Car5. Ultimately when there are no seats available that I want, then I end up standing in around the middle section of the car away from the doors where people tend to crowd and get pushed by other commuters wanting to get on to the subway car. As you see from the next image, the middle is the least crowded is where people are least in a hurry to get in and out as it’s furthest away from the exits/entrances.

Pros: There is only one pole and limited space so at most you must share standing room with one other person.

Cons: More difficult to exit subway car. Occasional commuter with gigantic backpack or laptop bag decides to stand directly behind you (think staggered!).

*****

Behaviour on the Subway

Where do you sit? What kind of seating do you typically look for on public transit? Why do we act the way we do? I can’t answer all that but I’m sure if anyone can recall high school chemistry, we were frequently referred by the teacher to the term diffusion which is the movement of particles from an area of higher concentration to an area of lower concentration. Here are some observations:

A. Ironically despite the fact that humans are a social species, we tend to diffuse through out the subway car to seat as far apart as possible. As seats begin to fill up, our attitude towards sitting next to a stranger oddly enough seems to change. We begin to accept our neighbours. I guess we really want that seat … or perhaps we subconsciously value our newfound neighbour?

B. We also like to take the path of least resistance while eyeing a particular seat. That doesn’t necessarily mean the path is practical — be it running over people or pushing through a massive crowd in order to get to a seat, some people will do whatever it takes to rest their legs.

Why We Stand Where We Stand C. Once we get to a spot, we like to stick to it and not move. This happens quite frequently when we stand in the orange or red areas (refer to the third diagram). It also happens when we get stuck in a jam or when we are trying to talk with friends. It’s a little harder to be accommodating when we’re commuting as a group. This can be referred to as clumping — also a biological process.

D. We are very eager to board the subway car but as soon as we are inside, our mind is already focused on how we get out as fast as possible. This is the case for many people who stick to the red area. The result is a massive traffic jam within the red area, usually in the four corners where there are poles for holding on to dear life when the subway car starts moving.

We especially enjoy standing against something whether it may be a pole, a panel of glass, the edge around a door. Sometimes other people too become temporary inanimate objects.

E. Others who are more skilled in the ways of balancing (or simply have a better inner ear) are able to deal with the effects of inertia and thus do not require something to hold on to.

*****

What is interesting about this information is that we can take from it the fact that there are groups of behaviour. What will happen when the new trains arrive? It is said that the new trains will be open ended so passengers can walk from one end of the entire train to the other end. Will that have any impact?

For fun, take a look at the poll below and see which groups of behaviour you might consider yourself as belonging to. If you have ideas on additional groups of behaviour that you think that I should add, just say so!

A typical bus has two rear doors thus allowing for two lines. However you arrive at a platform with people waiting in only one rear line. Would you start the second line?

View Results

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Three Other Fun Non-related or Somewhat Related Sites

Tess from Tales from the Subway Rider has a hilarious post on the different type of sleepers.

Steve Munro has a brilliant blog on transit politics (TTC related)

For Transit Enthusiasts (also Toronto transit related)

Jarvis Jargon’s Humourous look at Subway Seating

Update (17/07/2008): The Daily Commuter’s look at the Summer Commute.

Steps Toward Social Simplification

I’ve been thinking for a while that there are waaaay too many social media / web 2.0 sites springing up. While many people group web-based applications with these sites, I distinguish these sites from social media / web 2.0 sites because I regard web-based applications as a little more focused on a task.

Social media / web 2.0 sites focus on human interaction with one another and after reading blogger and web designer Shey Smith’s post on why We Need Social Media Interpreters, Not Evangelists, I thought that I would point out my perspective from an online marketer’s standpoint or perhaps just marketing in general. I don’t necessarily consider myself an evangelist as Shey points out, but I do take on some aspects of evangelism by promoting the use of particular social mediums for marketing purposes. At the same time, I also do a lot of what Shey points out as interpreting.

Part of my job (and probably a lot of it) involves tracking and monitoring online trends. Sure, management hears about Facebook and blogs all the time in the mainstream media nowadays but they still do not necessarily understand the underlying basis for all of these mediums — they are still trying to catch up with classic question of: How does the internet impact our business model?

So what do I do? I act as a filter — in fact that’s how we all act more or less to some degree. I don’t need to tell them every bit of detail about the Internet and social media. Most of the time, people tell me to stop talking because their head is hurting from all the information!

5 Questions I Ask Before Telling Management About (Yet) Another Web 2.0 Start-up

1. Would any user would even bother with this?

2. Is there something else out there that does just as good or a even better job?

3. Is there a point for any business to get involved?

4. How? How? and Really … How? I want steps outlined.

5. Is it simple enough?

This is really just touching the surface of the whole issue but I guess my question about simplicity is focused on the general purpose. Just as web-based applications exist for a purpose, what is the purpose of social media / web 2.0 sites? Human interaction is the reason I often receive.

I hear review after review of social media aggregators such as friendfeed and socialthing! The purpose of these sites are to bring together all of our social networking data into one place but from what I can see after I begin simplifying the whole idea down to its underlying role — these sites do exactly what almost all other sites already do — draw data from other social mediums and place it on their own. Everyone is trying to become a social media aggregator! The only difference is in presentation and interaction of that data. Aside from early adopters like myself who may leap from one site to another, I don’t see how that helps most users who remain on a few.

Image from Dion Hinchcliffe

The only aggregator of a user’s online social networking data should be the user, not another web 2.0 start-up. I’m mainly pointing at the failure of social aggregators to actually do something useful, but if you want to read more about them, Dion Hinchcliffe has a very thorough article on social aggregation online.

Emphasis on Consumer Control (aka. The USER)

Those who regard social media aggregators as the key to dealing with the problem of so many web 2.0 sites are seriously mistaken. The whole social web/2.0 idea was never about the centralization of data, it was about decentralization and sharing. I think human interaction is a lot more complex and that the social media aggregators are not focusing on those linkages, but rather the the information and data that is flowing from these people through different social mediums.

The first step towards social simplification is data portability. While not the ultimate solution, I think it is important for any user to be able to take his or her data with them and decide what to share or not share — it is integral to any social medium and it will be a defining point for the marketing industry.

The next step is for everyone to have their own “website” where they can define themselves online. The public policy side of my brain (from working in government) asks … does that mean all citizens have the right to an online presence of their own? With data portability — I think the possibilities are available.

At this point you maybe wondering, “And how does the topic of social media interpreters relate to social media aggregation?” — simple: as individuals, we are the aggregators and we are the filters and we are the interpreters. If we want to control our lifestream, it begins with where we decide to interact. If you are a web worker like myself, our lifestream begins on our own website or blog. Forget the aggregators, what better system is there than one that is open source and that you can completely customize on your own?

Now the major question would be: HOW can we help people who aren’t as web-literate to do the same?




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