Tag Archive for 'behaviour'

The Politics of Lining Up (for a Bus)

Every day I typically start my journey to work via public transportation by waiting for a bus.  I also end up my journey homeward bound by waiting for a bus.  I guess after watching people line up to get on the bus, my mind begins to look for patterns.

Who knew that when waiting for the bus — I’d discover that the process of lining up is really somehow a very complicated process?  Again, just like my analysis of how we sit on the subway, this is by no means academic — I just have an odd tendency to over analyze what some may consider pointless matters.

The Priority Sequence

If we rationalize the process of trying to step on to the bus we arrive at these two basic priorities.

1. The primary goal of lining up = To get on the bus (pretty simple eh?)

2. The secondary goal of lining up = To get a seat (If possible, most people prefer sitting)

With the assumption that there is a consistent flow of buses arriving at each bus stop on route, most people regard the secondary goal as their first priority.   For most bus riders, the secondary goal only evolves into a lesser priority when there is a large line up (or mob) at the bus stop, and we arrive at the conclusion that the bus hasn’t come along for a while.

While there are no particular markings on the bus platform, anyone who has taken the bus before will generally know where to stand.

Where’s the Line?

That said, it’s always interesting when people will insist on creating their own line.  While there is the rare person who might speak up, generally the people who are lining up don’t seem to say much while expending their energy on giving the death stare to the individual who created their own line.  Unfortunately the person who created their own line typically wields an immunity to those stares and simply ignores them.

The common consequence is that someone from the line breaks the original formation and joins the new line or someone coming from outside the situation who does not yet recognize the circumstances arrives.  This person most likely will notice the shorter line and of course, will join that one thus making it legitimate.

A typical bus has two rear doors thus allowing for two lines. However you arrive at a platform with people waiting in only one rear line. Would you start the second line?

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Of course there are those cases when I arrive to find more than two lines forming for the rear bus doors (only two doors are available).  Usually a line or two has been developed according to social standards and some sort of heretic has decided to rebel against society by starting up a third line.  One usually finds that there is a quiet murmur in the crowd and one would gradually notice the rise in tension in the atmosphere as the bus arrival is notably at hand.

Although there is likely to be some finger crossing and perhaps even a little bit of prayer reciting, the ability to predict where the bus will stop (and thus determining where the door will be located) is rather difficult and sometimes requires looking for some type of marker on the platform — even a scratch on the cement or a piece of old gum stuck to the ground.

Are You the Line? Or Am I?

The worst and by far, the most interesting situation, is when lines evolve into mobs.  It frequently becomes an every-person-for-themselves type of situation and the line fails to form.  Although some resort to pushing and gentle nudging, people are able to peacefully get on to the bus.  What is interesting about the mob is the development of what I consider, a personality type-based line up.

It isn’t necessarily a line up yet it is!

There are two possible outcomes that I can think of.  One is where individuals of a particular personality will zig zag or push through the mob of people to get on the bus (above).  This case can also occur when there are groups of people that are associated (i.e. family).  There is a possibility that this can incite a riot or some form of conflict if bystanders of a different personality feel strongly enough to block the way.

The Layered Effect

Alternatively, the other is where the mob turns into layers of personalities.  This situation seems more likely to occur when a bus stops in a position that is unexpected causing a rush.  Personalities that are more aggressive are more likely to get to the doors first and those who may be less aggressive/assertive or patient are likely to be on the fringe.

In the Running

Now that we’ve identified the different circumstances, we can move on to identifying the different candidates.  There are many but here are some of the more prominent ones:

The Liner Upper: Quite self-explanatory.  This candidate is disciplined and will follow the conduct code of The Order.

The Elbow-power Pusher: Skilled at nudging, pushing, and shoving — this candidate has the ability to maneuver to the forefront of a messy line formation.

The Space Invader: Obviously has no issues with personal space.  This candidate enjoys standing extremely close to others and is very protective of their spot/position in the line or mob formation.

The Fence Sitter: A rather indecisive individual, this candidate can rarely decide upon which line they should stand in so instead they wiggle or hop back and forth between the two lines if possible until a decision is forced upon them when the bus arrives.

The Inventor: A rather creative candidate, he or she enjoys randomly initiating the formation of a line wherever convenient.

Patience is still pays

What about the people who are patient?  Don’t worry, I didn’t forget about them.  The funny thing about the people who are patient is that they are unexpectedly rewarded for their control over themselves and the circumstances.

You ask how?

Those who are patiently typically devise a different way to get home if they find that lining up is not providing any sort of positive result.  With patience, these people manage to get on to buses that tend to be less crowded and are more likely to acquire themselves a seat.

So …

Where do you stand?  How do you approach the line up?

A Persistent Thought

Ideas never die, but they can be lost.

Even when we may think they are unique or gone, someone else in the world will likely think of it.  The ironic thing about ideas are how people respond to them.  We can break ourselves down into three groups — yes, no, and maybe.

What’s amusing is that an idea itself is neither wrong or right because it is in itself quite intangible.  It carries certain parameters but for the most part and is extremely flexible and adaptable.  The most ridiculous aspect concerning the relationship between human beings and thoughts/ideas are our fascination with what’s right and wrong — what works and what doesn’t.

People approach ideas in many manners.  There are those who strive to construct ideas, those who strive to make them work, and those who strive to dismantle ideas in order to understand why.  We generally don’t stick to one approach all the time but rather slide back and forth on a spectrum.

The problem usually arises when we are required to put ideas into action.  There is a tendency to recall previous experience and knowledge in order to tackle the idea.  The major challenge however is that what IF all that previous experience and knowledge carries little or no relevance?  What IF there is nothing to tackle the idea with?  What IF the idea requires an approach with eyes unclouded?

The following step tends to be to dismantle the idea.  In order to understand the idea, we find that we must break it down into pieces so that it can somehow relate to the previous experience and knowledge that we carry within us.  This works to some degree so that we can understand why.  Yet the problem with this approach is that once we dismantle the idea in our minds, we lose the ability to see the idea as a whole again because we begin to rationalize why certain things will work while others will not — and when we do, we also lose the ability to reconstruct the original idea because our opinions, external realities, and perceptions are blocking the way.

Unfortunately, there is little to be done about that.  You see … ideas are not meant to be dismantled and rationalized — ideas are meant to be built upon, improved and evolve.

Ideas will grow.

The Need for Thoughtful Vision

How we do or respond to something is fascinating, don’t you think?  Whether it may be a casual glance, a dismissive wave, or an onerous glare — these are just a few of the many combinations of actions that can occur.

So far here’re a handful that I’ve come up with:

We first run into some random stimulus — something that triggers a response or reaction from us.

The Just Do It Attitude

Some Random Spontaneous Stimuli –> Roll Dice + Take Action

The Deer in Headlights Approach

Blank Look –> Hope for the best … and let’s cross our fingers in case

The Puzzle Piecing Fanaticism

Some Random Spontaneous Stimuli (i.e. random tidbit of information) –> Search and Acquire Mode is ON!

The Pondering Life Act

Stimuli triggers mental white noise –> Flashbacks occur in the mind faster than the average CSI episode

No.  Nothing else happens.

The AUGH! Syndrome

Perceived sudden stimuli –> Some ear-piercing or bass-heavy scream of sorts

The Swerve & Disintegrate Tactic

Bothersome Stimuli Occurs –> Avoid at all costs until stimuli fades from sight or mind

The Twitch Process

Stimuli triggers emotion –> Result: a form of habitual behaviour

The MudderFudder Grumble

Stimuli Here –> Some form of “pleasant language” spoken under one’s breath

The Rebel Without Even a Reason Effect

Some shape or form resembling stimuli –> A response that happens anyway … just because

The Backwards Logic Drive

A stimulus –> Rational thinking that is triggered but is ignored because it makes too much sense

Perhaps we can compile a list!

So the point — visualizing.  What do we do when we visualize something?  We seem to make better decisions.  We can see into the distance, the impact of our decisions. A simple example would be Amazon’s review chart.

More importantly — being able to visualize our behaviour or the behaviour others allows us the opportunity to change.  Check out Chris Jordan’s video on Picturing Excess.  Quite astonishing.

Top 5 Spots on a Subway: A Glance at How We Sit and Stand

The timing of this has nothing to do with the upcoming TTC strike, I’ve been pondering about how people behave on the subway for some time and this was really good coincidental timing.

By MovingGraphics.ca

Interior of TTC Subway Car Graphic by MovingGraphics.ca

I’ve always been curious about how and why we sit where we do on the subway. So I decided to take the time to observe myself and others and see how we behave — perhaps even speculate on why. This is by no means academic or scientific (so don’t expect accuracy!), but rather an amusing look at our own habits as we commute.

TTC Seating PriorityI’ve analyzed how I sit and stand, determined my reasoning:

1. This is the top-of-the-line seat. This type of seat would be at the top of my list. Why? I like to sleep on the subway and there’s nothing worse than people bumping into you as they are moving past you while you are trying to get some shuteye. There’s plenty of leg space as well so your legs aren’t as cramped.

Pros: Sleep. Sleep. Uninterrupted Sleep. Maybe read on the rare occasion. Some allowance for personal space. Very good leg room! You can actually stretch!

Cons: Sitting next to you maybe… some inconsiderate bulky commuters. Commuters who like to knit and swing their elbows outwards. Commuters who like to dig into their bags and simultaneously maneuver arms into your sides causing you to jump — esp. if you’re ticklish. Commuters who like spreading apart their legs or pressing their leg up against your leg — sometimes even bouncing the leg (please just stop).

*****

2. When my top choice is out, I turn to corner seating where I can keep out of the way from the folks who like to stand really close and have their bags swing at me.

Pros: Potential for uninterrupted sleep of course. Possible reading time.

Cons: Similar case to number one. Only less leg room for stretching and increase chance of someone jabbing you with their elbow.

*****

3. If number two just ain’t happening, then I guess I’ll have to settle for the somewhat hazardous seat (especially when dozing off). It is pretty ideal for commuters who like to read. This is often the case when I am commuting home.

Pros: Some potential for sleep or reading. Good when exhausted after long day. Easier to exit subway car.

Cons: TTC seats tend to be small. To be considerate to neighbour, usually sitting on half to three-quarters of seat to leave some personal space. Commuters with free-swinging bags, large backpacks, or newspapers tend to like to stick really close to the pole where they hold on (also close to you). Be aware of the odd object bonking you on the head.

*****

4. If the middle-outside seats (#3) aren’t available then I may just settle for the end-of-the-car-outside seat. I prefer not to take these as people tend to like to lean against the door at the end of each car and your personal space is somewhat compromised.

Pros: It’s a seat. Enjoy it. Sleep, read, whatever. Decent leg room.

Cons: The occasional commuter who leans against the edge of the door at the end of the subway car sometimes decides to spread their newspaper on your head.

*****

Standing Density within a Subway Car

Looking at Standing Density in a Subway Car5. Ultimately when there are no seats available that I want, then I end up standing in around the middle section of the car away from the doors where people tend to crowd and get pushed by other commuters wanting to get on to the subway car. As you see from the next image, the middle is the least crowded is where people are least in a hurry to get in and out as it’s furthest away from the exits/entrances.

Pros: There is only one pole and limited space so at most you must share standing room with one other person.

Cons: More difficult to exit subway car. Occasional commuter with gigantic backpack or laptop bag decides to stand directly behind you (think staggered!).

*****

Behaviour on the Subway

Where do you sit? What kind of seating do you typically look for on public transit? Why do we act the way we do? I can’t answer all that but I’m sure if anyone can recall high school chemistry, we were frequently referred by the teacher to the term diffusion which is the movement of particles from an area of higher concentration to an area of lower concentration. Here are some observations:

A. Ironically despite the fact that humans are a social species, we tend to diffuse through out the subway car to seat as far apart as possible. As seats begin to fill up, our attitude towards sitting next to a stranger oddly enough seems to change. We begin to accept our neighbours. I guess we really want that seat … or perhaps we subconsciously value our newfound neighbour?

B. We also like to take the path of least resistance while eyeing a particular seat. That doesn’t necessarily mean the path is practical — be it running over people or pushing through a massive crowd in order to get to a seat, some people will do whatever it takes to rest their legs.

Why We Stand Where We Stand C. Once we get to a spot, we like to stick to it and not move. This happens quite frequently when we stand in the orange or red areas (refer to the third diagram). It also happens when we get stuck in a jam or when we are trying to talk with friends. It’s a little harder to be accommodating when we’re commuting as a group. This can be referred to as clumping — also a biological process.

D. We are very eager to board the subway car but as soon as we are inside, our mind is already focused on how we get out as fast as possible. This is the case for many people who stick to the red area. The result is a massive traffic jam within the red area, usually in the four corners where there are poles for holding on to dear life when the subway car starts moving.

We especially enjoy standing against something whether it may be a pole, a panel of glass, the edge around a door. Sometimes other people too become temporary inanimate objects.

E. Others who are more skilled in the ways of balancing (or simply have a better inner ear) are able to deal with the effects of inertia and thus do not require something to hold on to.

*****

What is interesting about this information is that we can take from it the fact that there are groups of behaviour. What will happen when the new trains arrive? It is said that the new trains will be open ended so passengers can walk from one end of the entire train to the other end. Will that have any impact?

For fun, take a look at the poll below and see which groups of behaviour you might consider yourself as belonging to. If you have ideas on additional groups of behaviour that you think that I should add, just say so!

A typical bus has two rear doors thus allowing for two lines. However you arrive at a platform with people waiting in only one rear line. Would you start the second line?

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Three Other Fun Non-related or Somewhat Related Sites

Tess from Tales from the Subway Rider has a hilarious post on the different type of sleepers.

Steve Munro has a brilliant blog on transit politics (TTC related)

For Transit Enthusiasts (also Toronto transit related)

Jarvis Jargon’s Humourous look at Subway Seating

Update (17/07/2008): The Daily Commuter’s look at the Summer Commute.

Fighting Complacency and Procrastination

Marketing is key to engaging people. Causing individuals to begin examining and questioning their current behaviour has the potential to instigate change — even those who are reluctant may just turn their heads to see what the noise is all about. Well done Dave Schlafman.




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